Terms of Service

These Terms of Service govern your use of the website, patient communications, and services provided by FrontLine Medical And Kidney Care (“Practice,” “we,” “us,” or “our”). By using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using our services, including our website, patient portal, appointment systems, and SMS/text messaging services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Medical Disclaimer

Information on this website is for informational purposes only and is not medical advice. It does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified provider with any questions you may have regarding a medical condition.

3. Communications

We may contact you via phone call, SMS/text message, email, or patient portal notifications for healthcare-related and administrative purposes such as appointment reminders, scheduling updates, follow-ups, and billing notices.

4. SMS/Text Messaging Terms (FCC & TCPA Compliant)

4.1 Opt-In Consent

If you provide your mobile number and opt in to receive texts, you expressly consent to receive SMS/text messages from FrontLine Medical And Kidney Care for healthcare-related and administrative communications. Consent is not a condition of receiving treatment.

4.2 Message Frequency / Rates

Message frequency varies based on scheduling and care needs. Message and data rates may apply depending on your mobile carrier and plan.

4.3 Opt-Out / Help

You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-enroll. For help, reply HELP or contact us at +1 610 973 3391.

4.4 Carriers

Carriers are not liable for delayed or undelivered messages.

5. No Emergency Use

Text messaging is not monitored 24/7 and should not be used for emergencies. If you have a medical emergency, call 911 or go to the nearest emergency room.

6. Payment & Billing

Patients are responsible for charges not covered by insurance. Please contact our office for billing questions or payment arrangements.

7. Intellectual Property

Website content, text, graphics, and logos are owned by FrontLine Medical And Kidney Care and may not be copied or reused without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services.

9. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

FrontLine Medical And Kidney Care
451 Chew St. Suite 407, Allentown, PA
Phone: +1 610 973 3391
Contact Us